Privacy Policy — Cairo Event Mobile App & Website
Effective Date: November 10, 2026
Cairo Event ("we", "our", or "us") operates the official Cairo Event mobile application (Android package com.theconcerteg.cairoevent and iOS app) and website (https://theconcerteg.com) for events hosted at Rawi Lounge — Sheraton Cairo Hotel & Casino.
1. Information We Collect
When you browse events in the Cairo Event app, no account registration is required. When you voluntarily purchase event tickets or reserve a VIP table, our secure e-commerce platform (Shopify) and ticketing system (Evey Events) collect the minimum information required to issue your digital QR ticket and process payment: Full Name, Email Address, and Mobile / WhatsApp Phone Number. Payment card details are processed exclusively through PCI-DSS encrypted payment gateways and are never stored on our servers or inside the mobile app.
2. How We Use Your Information
- Delivering instant Evey QR entry tickets via email/SMS/screen after checkout.
- Confirming VIP table reservations and guest verification at the venue entrance (21+ physical ID policy).
- Providing customer support via official WhatsApp concierge (+20 110 275 7061) or email.
3. Data Sharing, Advertising & Permissions
The Cairo Event app contains no third-party advertisements and does not sell, rent, or trade personal data. Data is shared strictly with essential service providers required to fulfill your ticket order (Shopify, Evey Events, and accredited payment processors). The app only uses standard network access permissions to display live event schedules and complete secure ticket checkout.
4. Data Retention & Deletion Requests
Order and ticket records are retained only as necessary for event entry verification and legal accounting requirements. You may request access to, correction of, or deletion of your personal information at any time by contacting us at kerolosmagdi3@gmail.com or WhatsApp +20 110 275 7061.
5. Age Restriction
Our events and mobile application are intended strictly for adults (18+ on app stores; 21+ physical ID required at the venue door). We do not knowingly collect personal information from minors.
6. Contact Us
Cairo Event
Rawi Lounge — Sheraton Cairo Hotel & Casino, Galae Square, Dokki, Giza / Cairo, Egypt
Email: kerolosmagdi3@gmail.com
Phone / WhatsApp: +20 110 275 7061
Website: https://theconcerteg.com